Download the Article: 'The ROI of user experience in pharma and healthcare: How to engage your customers'

Within the pharma and healthcare industry, the introduction of a user-centred approach that incorporates best practice user experience research and design is still rare. Often the world of user experience (UX), its activities, methods, and deliverables are not well understood within this industry. 

In this article, Head of Customer Experience Elisa del Galdo breaks down how to understand the return on investment of user experience methodology.

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