Download the Article: 'The ROI of user experience in pharma and healthcare: How to engage your customers'
Within the pharma and healthcare industry, the introduction of a user-centred approach that incorporates best practice user experience research and design is still rare. Often the world of user experience (UX), its activities, methods, and deliverables are not well understood within this industry.
In this article, Head of Customer Experience Elisa del Galdo breaks down how to understand the return on investment of user experience methodology.
Please enter your details so we can email you the content
Our content has moved
We’re posting all new articles on our parent website fishawack.com
Fishawack Health launches Delta Magazine
Our parent company Fishawack Health has launched a new magazine with a first issue unpacking rare disease.
In the precision medicine era, the line between products and services is blurred
Precision and personalised medicines are more than products, they are services in their own right. So, how should pharma approach this uncharted territory to ensure targeted therapies work for patients?
SIGN UP TO OUR NEWSLETTER TO RECEIVE
- Our latest articles on industry trends
- Access to downloadable resources
- Updates on pharma events and career opportunities